If you need to make a payment on your personal or business Chase credit card, want to notify Chase of any potential fraud, or need to contact Chase Customer Service with a question, you can contact Chase using the number on the back of your card. If you’ve lost your card or don’t have it with you, you’ll need to know some critical numbers to help you.
We’ve compiled a list of essential Chase customer service numbers and some alternate contact methods so you can get in touch with Chase Bank regarding your account. The numbers vary depending on the reason for your call, but if you don’t know where to start, you can always contact the general customer service line, and they can direct your call as well.
Chase Personal Credit Card Customer Service Numbers
If you need to talk to someone regarding one of Chase’s personal credit cards, here are the numbers to use.
General Customer Service for Chase Personal Credit Cards800-432-3117 or contact the number on the back of your card for the following Chase personal credit cards:
- Aer Lingus Visa Signature® card
- Aeroplan® Credit Card
- Prime Visa Card
- British Airways Visa Signature® Card
- Chase Freedom Flex℠
- Chase Freedom Unlimited®
- Chase Freedom Rise℠ Credit Card
- Chase Sapphire Preferred® Card
- Chase Sapphire Reserve®
- Chase Slate Edge℠
- Disney® Visa® Card
- Disney® Premier Visa® card
- Iberia Visa Signature® Card
- IHG One Rewards Premier Credit Card
- IHG One Rewards Traveler Credit Card
- Marriott Bonvoy Bold® Credit Card
- Marriott Bonvoy Boundless® Credit Card
- Southwest Rapid Rewards® Plus Credit Card
- Southwest Rapid Rewards® Premier Credit Card
- Southwest Rapid Rewards® Priority Credit Card
- United Club℠ Infinite Card
- United Gateway℠ Card
- United℠ Explorer Card
- United Quest℠ Card
- The World of Hyatt Credit Card
Hot Tip:This list includes all cards that Chase currently issues. If you have a card that is not listed, it may not be open to new applicants, but you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report Lost or Stolen Card, Fraud, or Dispute a Charge: 800-955-9060
Make Payments by Phone: 800-436-7958
Verify Card: 800-432-3117 or the number listed on the activation sticker
Chase Business Credit Card Customer Service Numbers
This is the section you’ll want to use if you have a Chase business card.
General Customer Service for Chase Business Cards: 800-242-7338
You may want to also have a more direct customer service line depending on the business card you hold:
Ink Business Credit Card Services: 800-945-2028 or callthe number listed on the back of your card for the following Chase business credit cards:
- Ink Business Cash® Credit Card
- Ink Business Preferred® Credit Card
- Ink Business Unlimited® Credit Card
General Customer Service for Chase Business Credit Cards: 800-346-5538or callthe number listed on the back of your card for the following Chase business credit cards:
- United℠ Business Card
- Southwest Rapid Rewards® Performance Business Credit Card
- Southwest Rapid Rewards® Premier Business Credit Card
- World of Hyatt Business Credit Card
Hot Tip:If you don’t see your card listed above, it may be that it is no longer open to new applicants. If you have a card that isn’t listed, you can still call the phone numbers listed or refer to the number listed on the back of your card for assistance.
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 888-269-8690
Make Payments by Phone: 800-242-7338
Verify Card: 800-432-3117 or the number listed on the activation sticker
Online/Mobile Banking Technical Support:
- Inside the U.S. — 877-242-7372
- Outside the U.S. — 713-262-3300
Chase Debit Card Customer Service Numbers
If you have a Chase checking account and need assistance with your debit card, here are the numbers you’ll want to reference.
Customer Service: 800-935-9935
Request or Reset a PIN: 800-297-4970
To Report a Lost or Stolen Card, Fraud, or Dispute a Charge: 866-564-2262
Verify Card: 800-432-3117 or the number listed on the activation sticker
Chase Customer Service Alternate Methods of Contact
Company Website: chase.com
Payment Mailing Address:
Cardmember Services
P.O. Box 6294
Carol Stream, IL 60197-6294
Customer Login: secure03a.chase.com
Secure Messaging:Log on to your account and click on Secure Messagesin your sidebar, or head directly to the secure messaging center.
In-Person: There are more than 16,000 ATMs and 5,000 local branches — find a location near you
Twitter: Tweet questions to @ChaseSupport
Facebook: Send messages viaFacebook
Final Thoughts
Use this compilation of Chase customer service numbers and contact methods in the event that you have an issue with your Chase card. Included is the customer service contact information for Chase personal credit card holders, business card holders, and debit card holders. And it includes phone numbers along with ways to contact Chase via social media and secure messaging.
The information regarding the Chase Freedom Flex℠ was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Slate Edge℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Bold® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Marriott Bonvoy Boundless® Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding The World of Hyatt Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
The information regarding the Chase Freedom Rise℠ Credit Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer.
